A good leader has high expectations and high expectations for the system but this can’t be imposed — you need buy in. The push part is to make sure the high expectation is there; the pull part of leadership combines intrinsic motivation and people wanting to work together with a high moral imperative and a path to get there.
If you combine push & pull you can accomplish a lot in a short period of time.
This is topic video 20 of 22.
Topic video 21 will be posted June 18.